MAIL ORDER CUSTOMER SERVICE ADVISORS – FIXED TERM CONTRACT
 
We have a fantastic opportunity for you to join our Mail Order Customer Service team at our Ballinluig site to help support our busy season between July 2019 and January 2020.
 
With customer service at the heart of our business, we take pride in delivering a great service to our ever-growing customer base. In our Mail Order season we send out over 1.5 million catalogues, and the successful candidate will be assisting our customers with queries.
 
If you enjoy working as part of a team and with luxury brands this could be the perfect opportunity for you. This role is Fixed Term and is based in our offices working 8:30am to 5:30pm Monday to Friday inclusive; Saturdays are included on a rotational basis.
 
Key responsibilities:
  • Answering customer queries over the telephone and via email.
  • Processing telephone orders and orders which arrive through the post.
  • Processing returns for refunds and exchanges.
  • Data input on Elucid, an in-house database system.
 
What we are looking for:
  • Excellent written and oral communication skills.
  • Polite, friendly and approachable manner.
  • Can work on own initiative and as part of a larger team.
  • The ability to work accurately and competently in a busy office.
     
Rewards:
  • Competitive salary.
  • Generous holiday allowance.
  • Career progression and learning and development opportunities.
  • Work/life balance.
  • Being a part of a company whose values underpin who we are as a company and a community and will give you a standard to aspire to.
  • Temporary accommodation.
 
COME AND DO GREAT THINGS WITH US
We want our company to be the place you want to work
We want you to love your job
Because when you love your job, you’ll do great things
 
Please apply by email to recruitment@houseofbruar.com or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.