RETAIL & MERCHANDISING
With customer service at the heart of our business, we all take pride in delivering an excellent service to ensure that our ever-growing customer base always feels welcome. We have a range of vacancies currently available in our retail departments - simply click on a job title below to find out more.
HEAD OF DEPARTMENT
We have a unique opportunity for an accomplished Retail Manager to continue in the pursuit of excellence in customer service.
With a keen eye for current trends combined with a lasting appreciation for classic rural style, we have put together an extensive collection of country attire that embodies fine country living at its best, from traditional tweeds to fine cashmere, practical gilets to extravagant eveningwear. Working with luxury brands and products, our aim is to deliver the best merchandise, textiles and service that Scotland has to offer.
Duties will include leading and managing a team, ensuring the highest levels of customer service, housekeeping, merchandising, driving sales and training and motivating your team. You will understand the importance of managing stock levels on the floor, and build excellent relationships with the warehouse and buying teams.
Key responsibilities
Rewards:
Please apply by email to [email protected] or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.
With a keen eye for current trends combined with a lasting appreciation for classic rural style, we have put together an extensive collection of country attire that embodies fine country living at its best, from traditional tweeds to fine cashmere, practical gilets to extravagant eveningwear. Working with luxury brands and products, our aim is to deliver the best merchandise, textiles and service that Scotland has to offer.
Duties will include leading and managing a team, ensuring the highest levels of customer service, housekeeping, merchandising, driving sales and training and motivating your team. You will understand the importance of managing stock levels on the floor, and build excellent relationships with the warehouse and buying teams.
Key responsibilities
- Motivating, training and coaching the team to engage and develop them.
- Operating the Department through day-to-day management and task delegation to the team.
- Understanding department revenue targets and consistently striving to achieve them.
- Liaising with Warehouse and Buyers in managing stock movements.
- Delivering excellence in customer service including all customer queries, complaints and returns in a professional and efficient manner.
- Maintaining our visually inspiring in-store and window displays to reflect the company brand and reputation.
- To undertake tasks from various stakeholders in an effective and timely manner.
- To passionately promote and drive Brand Image through extensive product knowledge.
- Creating a positive working environment for the team and our customers.
- To manage the shop floor at all times in order to identify/resolve urgent issues and communicate appropriate information to the General Manager.
Rewards:
- Competitive salary.
- Generous holiday allowance.
- Career progression and learning and development opportunities.
- Work life balance.
- Being a part of a company whose values will give you a standard to aspire to and underpin who we are as a company and a community.
COME AND DO GREAT THINGS WITH US
Please apply by email to [email protected] or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.
DEPUTY DEPARTMENT MANAGER
With a keen eye for current trends combined with a lasting appreciation for classic rural style, we have put together an extensive collection of men’s and women’s attire that embodies fine country living at its best. From traditional tweeds to luxury cashmere, practical gilets to extravagant occasion wear, our clothing collections really do have something for everyone.
Working with luxury brands and products, our aim is to deliver the best product range, visual merchandising and overall customer experience that Scotland has to offer.
The successful candidate will support our Heads of Department to engage and develop the team to assist them to reach their full potential.
You will be:
Rewards:
Please apply by email to [email protected] or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.
Working with luxury brands and products, our aim is to deliver the best product range, visual merchandising and overall customer experience that Scotland has to offer.
The successful candidate will support our Heads of Department to engage and develop the team to assist them to reach their full potential.
You will be:
- A Customer Service Ambassador.
- A Great Leader with a proven track record.
- Collaborative, flexible and reliable.
- Able to support a rapidly changing programme.
- Interested in visual displays, with visual flair.
- Positive with an approachable manner.
Rewards:
- Competitive salary.
- Generous holiday allowance.
- Career progression and learning and development opportunities.
- Worklife balance.
- Being a part of a company whose values will give you a standard to aspire to and underpin who we are as a company and a community.
- Temporary accommodation.
COME AND DO GREAT THINGS WITH US
Please apply by email to [email protected] or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.